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Timewinder    Ice Tales    Rudedude   

Timewinder

Frequently Asked Questions

How to Get the Best Written Support.

We write every single one of our customers back. Please check your junk mail because our email might be going there depending on your ISP. Always try email first. If you're comfortable and having trouble getting in touch with us via email, send us your number and we'll call you in an emergency. You need to be able speak to English because sadly, that's the only language we speak well. Sorry about that.

What can I do with it?

Timewinder is the best app for Yoga, Meditation, CrossFit, TABATA, HIIT, WOD, Study, Productivity and so much more. Timewinder is a shareable, interval timer that is so simple to understand, you can use it immediately. It’s more flexible than any other interval timer. You can set your timer to do exactly what you need. With the tap of a button you can share your timers with friends and associates on Facebook, via email or our cloud-based Timeshare service.

What does it work with?

Timewinder is compatible with os versions above iOS 6.0 and Android 4.0.3. Timewinder is not compatible with first gen iPads and any iPhone less than iPhone 4.0. It is not compatible with older Android hardware.

How much does it cost?

The Ad-Supported version of Timewinder is free. Upgrading to the professional version is $4.99.

If I have more than one device how many copies of Timewinder do I need?

You only need one copy.

Do I have to pay for future updates?

Minor updates that include small changes and bug fixes are always free. Major releases, activity specific functionality and premium timer content may cost additional money, but we promise they'll be worth it.

How do I update Timewinder?

Android Updates

The Android OS manages updates silently for you. Yay Android!

iOS Updates

You can update Timewinder from within the App Store on your device or by logging into your account in the iTunes Store on your computer and syncing to iTunes once it has downloaded the update. You can update Timewinder over the air on your mobile device. Up to you. Please note: If you had a legacy version of Timewinder (pre 2.0) that you deleted from your device before you install an update, you may have a problem with restoring your purchase on iOS. Please contact us so that we can assist you with this issue.

I see there is an update available. Why can't I install it?

Some Timewinder updates require the most recent version of iOS or Android. Check and see if a Timewinder update requires an OS update and update your OS accordingly.

The device is going to sleep while I'm running my timers and I can't run them. How can I get around this?

In Timewinder, there is a lock icon in Playback Mode. Click the lock so that it appears locked to activate screen lock mode. Note: the battery is not conserved using screen lock mode. Turn it off when you don't need the screen lock anymore.

Help! There's not an alert for each of the timer steps.

You have the option to run your interval timers with alerts or without alerts. To run interval timers with alerts, edit your timer step and set the "Show Alert" option to "on". Your timer will play back without any interaction required. For details, please see the help documentation that came with your app.

I see there is an update available. Why can't I install it?

Some Timewinder updates require the most recent version of iOS or Android. Check and see if a Timewinder update requires an OS update and update your OS accordingly.

The device is going to sleep while I'm running my timers and I can't run them. How can I get around this?

In Timewinder, there is a lock icon in Playback Mode. Click the lock so that it appears locked to activate screen lock mode. Note: the battery is not conserved using screen lock mode. Turn it off when you don't need the screen lock anymore.

Help! There's not an alert for each of the timer steps.

You have the option to run your interval timers with alerts or without alerts. To run interval timers with alerts, edit your timer step and set the "Show Alert" option to "on". Your timer will play back without any interaction required. For details, please see the help documentation that came with your app.

Sounds aren't working?

1. If the device is in vibrate mode or sound isn't explicitly on, Timewinder alert sounds will not work. You need to have sounds on to hear your timer step alerts. Also, make sure notifications are set up correctly (see next question).

2. There is a newer system setting that may also affect your sound playback called "Change with Buttons". It must be on and the volume should be set accordingly or Timewinder sounds may not work optimally. In Settings a) Go to Sounds b) Ensure "Change with Buttons" is enabled c) Adjust the volume setting as you see fit.

Haptics aren't working on the watch?

Timewinder uses the notification system for step advance notification and haptics on either the phone or watch. If you inadvently didn't allow notifications for Timewinder, this feature will not work. Here is how to fix it:

Timewinder works with Apple’s notification system to provide notifications, including sounds and haptics (vibrate) on Apple Watch.

Notifications are set in two places, on the phone and sound/haptics can also be controlled on the Watch. I’m going to want you to check what your settings are in two places - these are the settings I use and I receive both haptics and sound alerts on the watch:

  1. Check notification setup for the general app first (since this version is still built for WatchOS 1 - we’re making a WatchOS 3 version right now) a. Go to settings >Notifications>Timewinder. b. Make sure these things are turned on - allow notifications, show in notification center, sounds, badge app icon, show on lock screen.
  2. Go the the Apple Watch app on iPhone a. Go to Notifications>Timewinder and insure notifications are on b. Go to Sounds & Haptics - set desired sound and haptic strength - note when the watch is set to silent, you should still get the haptic.

When the phone is sleeping, the watch will play back sounds and haptics when steps advance. The phone and watch are not intended to be on together. The phone will display notifications if it is still awake or the lock screen is visible. This is part of Apple’s handoff system.

Why can't I start a timer from the Watch?

Timewinder for Apple Watch was initially designed for WatchOS 1. There were limitations in the original rollout that made starting from the watch difficult due to sandboxing. We will be releasing start from list on the watch in our second Timewinder 3 release in late 2016.

I have a feature to suggest or a bug to report.

Contacting us directly is the best way to get service. We'll probably even thank you for writing us...ok...we will actually write you back. If you'd like to be heard and getting some appreciation for your great ideas, use our handy-dandy Contact Form to send us feedback, report bugs, or suggest features.







Ice Tales

Frequently Asked Questions

How do I update Ice Tales?

You can update Ice Tales from within the App Store on your iOS device or by logging into your account in the iTunes Store on your computer and syncing to iTunes once it has downloaded the update. You can also update Ice Tales over the air on your mobile device. Up to you.

Is there any way to take a screenshot?

While holding down the Home button, briefly press the Power button on the top of the device. Your screen will flash white. This means that the screenshot was added to your photo roll. You can now use the camera application to email it to support@widgetrevolt.com and we'll see exactly what you're seeing. Thanks for the feedback!

I have a feature to suggest or a bug to report

Great! Use our handy-dandy contact form to send us feedback, report bugs, or suggest features.





Rudedude

Frequently Asked Questions

What can I do with it?

What can't you do with RudeDude? RudeDude yells at people who are loud, annoying or obnoxious. Simple as that. Heck, it'll yell at people who aren't loud, annoying or obnoxious if its angry enough. You control how quickly it gets angry, what it says and you tell it to zip it when you feel like it.

Why isn't RudeDude saying anything?

First off...you need a microphone. That means for iPod touch 2nd and 3rd generation users, you need to plug in your headset with the microphone on the headset.

Why is RudeDude still not saying anything?

When RudeDude starts listening it adjusts to room volume for about 8 seconds. Try not to say anything yourself while it says "Adjusting to room volume". If that isn't working, you can adjust the tolerance setting lower to make it more sensitive. Oh - and did you check your mute button?

What does it work with?

RudeDude is compatible with iOS 3.12 or greater and works with any iOS device that supports that system and supports microphone input.

Why doesn't RudeDude run in Stealth Mode on my 3G phone?

RudeDude only supports running in StealthMode on iOS systems and hardware that support background processes. Remember, when RudeDude is running in the background, you may forget about him if the room isn't noisy. Be sure to turn him off when you've made your point.

Wiseguy and Grandpa don't have many different things to say when I select them.

Wiseguy and Grandpa are premium Voice Sets. Unless you have purchased them, they will only playback their two sample sounds when selected. You can purchase Wiseguy and Grandpa for 99 cents each through In-App purchase.

Am I *that* annoying hipster?

Yes, you probably are.

I bought a new device. What happened to my purchased Voice Sets?

You need to restore your purchases in RudeDude on your new device. Go to the VoiceSet store and tap the Restore button. Your purchases will be restored.

How much does it cost?

RudeDude is available for $0.99 cents. Additional Voice Sets are available for 99 cents through In App purchase.

Do I have to pay for future updates?

Minor updates that include small changes and bug fixes are always free. Voice sets cost 99 cents.

How do I update RudeDude?

You can update RudeDude from within the App Store on your iOS device or by logging into your account in the iTunes Store on your computer and syncing to iTunes once it has downloaded the update. You can also update RudeDude over the air on your mobile device. Up to you.

Is there any way to take a screenshot?

While holding down the Home button, briefly press the Power button on the top of the device. Your screen will flash white. This means that the screenshot was added to your photo roll. You can now use the camera application to email it to support@widgetrevolt.com and we'll see exactly what you're seeing. Thanks for the feedback!

I have a feature to suggest or a bug to report

Great! Use our handy-dandy contact form send us feedback, report bugs, or suggest features.



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